Privacy Policy

At Vector AI, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by Vector AI and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at: support@newvectorai.com This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in Vector AI. This policy is not applicable to any information collected offline or via channels other than this website.
Vector AI provides AI-powered tools for market analysis and is not a financial advisor. We do not offer investment, trading, or financial advice, and all use of our platform is at your own risk.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. For users in the EU, UK, or other regions requiring explicit consent, we obtain your consent for data processing, cookies, and tracking technologies during registration or via cookie banners. You can withdraw consent at any time by contacting us or adjusting your browser settings.

Information we collect

We collect personal and non-personal information to provide and improve our services. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
  • Personal Information: When you register for an account, contact us, or use our features, we may collect: name, email address, phone number, company name, address, billing information (if applicable for deposits), market preferences (e.g., selected assets or analysis settings), and any messages or attachments you send.
  • Device and Usage Data: Automatically collected via log files and cookies, including IP address, browser type, Internet Service Provider (ISP), device type, operating system, date and time stamps, referring/exit pages, number of clicks, and interaction data (e.g., pages viewed, time spent on features).
  • Financial-Related Data: If you make deposits or use analysis tools, we may collect account funding details through secure payment processors (e.g., Stripe or PayPal). We do not store full payment card details.
  • Cookies and Tracking Data: See the “Cookies and Similar Technologies” section below. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We do not collect sensitive personal data (e.g., racial or ethnic origin, political opinions) unless voluntarily provided and necessary for service provision.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and AI-powered market analysis tools.
  • Improve, personalize, and expand our website, such as customizing dashboards based on your preferences.
  • Understand and analyze how you use our website, including tracking engagement with features like market insights or notifications.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes (with your consent where required).
  • Send you emails, such as newsletters, educational content, or alerts about market patterns.
  • Find and prevent fraud, ensure platform security, and comply with legal obligations.
  • Support remarketing and advertising efforts (e.g., via Google Ads) to show relevant ads based on your site interactions.

We follow standard procedures using log files for analytics purposes. The information collected is not linked to personally identifiable information unless necessary for security.

Cookies and Similar Technologies

Like many websites, Vector AI uses cookies, web beacons, and similar tracking technologies. These are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

 

  • Types of Cookies: Essential cookies (for site functionality), performance cookies (for analytics), functional cookies (for preferences), and targeting cookies (for ads).
  • Third-Party Cookies: We use services like Google Analytics for traffic analysis, Google Ads for remarketing and conversion tracking, and payment processors for secure transactions. These may place cookies on your device.
  • Consent and Opt-Out: We provide a cookie consent banner on first visit. You can manage preferences via browser settings or our site tools. Opting out may limit functionality. For Google-specific opt-outs, visit https://adssettings.google.com.

Note that Vector AI has no access to or control over cookies used by third-party advertisers.

Advertising Partners and Third-Party Privacy Policies

Third-party ad servers or ad networks (e.g., Google Ads) use technologies like cookies, JavaScript, or web beacons in their advertisements and links on Vector AI. They automatically receive your IP address when this occurs. These technologies measure ad effectiveness and personalize content. Vector AI’s Privacy Policy does not apply to other advertisers or websites. We advise consulting the respective Privacy Policies of these third-party ad servers for detailed information, including opt-out instructions. You can disable cookies through your browser options. More details on cookie management are available on browser websites. We do not sell your personal data to third parties. Data is shared only with service providers (e.g., hosting, analytics, payment processors) under strict confidentiality agreements.

Data Security

We implement reasonable security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method is 100% secure, and we cannot guarantee absolute security.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA (and similar laws like CPRA), California consumers have rights including:

  • Request disclosure of categories and specific personal data collected.
  • Request deletion of personal data.
  • Opt-out of data sales (we do not sell data, but you can request confirmation).
  • Non-discrimination for exercising rights.

If you make a request, we have one month to respond (extendable). Contact us to exercise rights.

GDPR Data Protection Rights

For EU/UK users under GDPR (and UK GDPR), you have:

  • Right to access: Request copies of your data (small fee may apply for excessive requests).
  • Right to rectification: Correct inaccurate or incomplete data.
  • Right to erasure: Delete data under certain conditions.
  • Right to restrict processing: Limit data use under certain conditions.
  • Right to object: Oppose processing (e.g., for marketing).
  • Right to data portability: Transfer data to another organization.
  • Right to withdraw consent: At any time.

We respond within one month. Contact us to exercise rights. For complaints, contact your local data protection authority (e.g., ICO in UK).

Children’s Information

We prioritize child protection. Vector AI does not knowingly collect Personal Identifiable Information from children under 13 (or 16 in some jurisdictions). If we discover such data, we delete it promptly. Parents/guardians should contact us if concerned.

International Data Transfers

If you’re outside the US/Israel (where our servers may be located), your data may be transferred internationally. We ensure adequate safeguards (e.g., Standard Contractual Clauses) for such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.
We will notify you of significant changes by posting the new policy here and, if required, via email. Changes are effective immediately upon posting.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@newvectorai.com or via our contact form on the website.